Last Updated: 15 October 2026
1. Overview
Welcome to Kalabhachandanam. These Terms of Service govern your access to and use of our website, online store, and related services. By visiting our website or purchasing our products, you agree to these terms.
Please read these terms carefully before using our website. If you do not agree with them, please do not use our services.
2. Online Store
Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services.
You must be legally capable of entering into a binding agreement to use this website and place an order. If you use this website on behalf of another person, you confirm that you have the authority to do so.
3. Products and Descriptions
Kalabhachandanam offers fragrance products, including car perfumes and related products.
We make reasonable efforts to display product descriptions, images, and prices accurately. However, colours and appearance may vary slightly depending on your device or screen settings.
Product availability, packaging, and product details may change without prior notice. Please read the product description and usage instructions before purchasing.
Our car perfume products are intended for their stated purpose. Do not use them as body perfume or apply them directly to the skin unless the product label specifically permits such use.
4. Pricing and Payments
All prices are displayed in Indian Rupees (INR), unless otherwise stated. Prices, offers, and availability may change without prior notice.
We reserve the right to correct pricing errors, inaccurate product information, or other errors. If an order is affected by a significant error, we may contact you to confirm or cancel the order and provide an applicable refund.
Online payments are processed through our third-party payment gateway, Razorpay. Payment transactions are subject to the applicable terms and policies of Razorpay and your payment provider.
An order confirmation does not guarantee acceptance if the order cannot be fulfilled or payment cannot be verified.
5. Orders and Order Acceptance
After placing an order, you may receive an order confirmation by email, SMS, or another available communication method.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing, stock unavailability, or inaccurate customer information.
If payment has already been collected for an order that we cancel, an eligible refund will be initiated through the original payment method, subject to applicable law.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated time communicated at checkout or through our order updates.
Delivery timelines are estimates and may be affected by courier services, weather, operational delays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping details and contact information. Additional charges or delays caused by incorrect addresses or unsuccessful delivery attempts may apply where permitted by law and disclosed to the customer.
Any free-delivery offer applies only where the relevant offer terms and delivery conditions are satisfied.
7. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by our Refund and Cancellation Policy, available on our website.
Please review that policy before placing an order. Nothing in these Terms of Service limits any rights available to customers under applicable Indian law.
8. Product Safety and Proper Use
Please follow the instructions and precautions provided on the product packaging.
Keep fragrance products away from children, eyes, heat, and open flames. Do not ingest the product or use it in a manner inconsistent with its label instructions.
You are responsible for using the product according to the supplied instructions. We are not responsible for damage resulting from misuse, negligence, or failure to follow product instructions, except where liability cannot lawfully be excluded or limited.
9. Website Use
You agree not to use our website:
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For any unlawful, fraudulent, or harmful purpose.
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To violate applicable laws or regulations.
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To interfere with website security or operation.
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To transmit malicious software or harmful code.
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To collect or misuse another person's personal information.
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To submit false order details or impersonate another person.
We may restrict or suspend access where reasonably necessary to protect our website, customers, or business.
10. Intellectual Property
All website content, including text, logos, product images, graphics, designs, and branding, is owned by or licensed to Kalabhachandanam unless otherwise stated.
You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.
11. Third-Party Services and Links
Our website may use third-party services, including Shopify, Razorpay, and shipping providers, or contain links to third-party websites.
We are not responsible for the content, policies, or practices of independent third-party websites. Your use of their services may be subject to their own terms and privacy policies.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and share personal information in connection with our services.
Please review the Privacy Policy available on our website before placing an order.
13. Limitation of Liability
To the extent permitted by applicable law, Kalabhachandanam will not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including any non-waivable consumer rights.
14. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these Terms of Service or another person's rights.
This clause does not apply to the extent a claim results from our own breach of law or other liability that cannot legally be transferred to you.
15. Changes to These Terms
We may update these Terms of Service from time to time. The revised version will be published on this page with an updated date.
Your continued use of the website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.
16. Governing Law and Disputes
These Terms of Service are governed by the laws of India. Any disputes will be handled by the competent courts or authorities with jurisdiction under applicable law.
Nothing in this section restricts any consumer rights or remedies available under applicable Indian law.
17. Contact Information
For questions about these Terms of Service, please contact us:
Business Name: Kalabhachandanam
Email: kalabhachandanam@gmail.com
Phone: +91 90379 32233